FREQUENTLY ASKED QUESTIONS
LIP SERVICE AMPLIFIED
WHAT IS INSTALLMENTS WITH AFTERPAY?
Installments with Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.
HOW DO I USE NSTALLMENTS WITH AFTERPAY?
Simply shop online and add items to your shopping bag and checkout as normal. At the checkout choose Installments with Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy!
Please note that all items in your shopping bag must be eligible for Installments with Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.
WHERE CAN I USE INSTALLMENTS WITH AFTERPAY?
Installments with Afterpay can only be applied to purchases made on HARMONYBLUECOSMETICS.COM.
CAN I USE INSTALLMENTS BY AFTERPAY IF I’M AN INTERNATIONAL CUSTOMER?
Can I use Installments with Afterpay if I’m an international customer?
Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard (credit or debit card), or American Express and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.
HOW DOES THE PAYMENT SCHEDULE WORK?
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.
You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
WHAT IF I CAN’T PAY AN AFTERPAY INSTALLMENT?
If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.
WHEN WILL MY ITEMS BE DELIVERED IF I USE INSTALLMENTS WITH AFTERPAY?
Afterpay orders are delivered as per our standard shipping time frame after you complete your order online.
Visit our shipping page for more information by clicking here.
IS THERE A LIMIT TO HOW MUCH I CAN SPEND ON A SINGLE TRANSACTION?
Yes, transaction value limits apply to purchases made on HARMONYBLUECOSMETICS.COM using Installments by Afterpay.
WHAT PRODUCTS ARE NOT ELIGIBLE USING INSTALLMENTS WITH AFTERPAY?
Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.
HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED USING INSTALLMENTS WITH AFTERPAY?
Due to COVID-19, we are currently not accepting returns or exchanges in an effort to maintain the integrity of our products, restocking, and the safety of our customers. View our Return Policy here. If you receive a damaged item, please email email@example.com within 24-hours with a picture of the damaged item and the packaging slip. ***If the packing slip is not included within your email, we cannot issue a STORE CREDIT for the items that were damaged in your order. Shipping fees are non-refundable. If your return is approved a store credit will be issued for the damaged items only. Please do not return your purchase to Afterpay.
If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at firstname.lastname@example.org
WHERE CAN I FIND OUT MORE ABOUT AFTERPAY?
If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.