FEQUENTLY ASKED QUESTIONS

We're hear to help you with your shopping experience or any questions you may have. Email us at info@harmonybluecosmetics.com and we will put forth our best efforts to assist and resolve any concerns you may have.

WHICH PAYMENT METHODS DOES HARMONY BLUE COSMETICS ACCEPT?

We accept PayPal, Afterpay, and VISA, MasterCard, Discover, and American Express credit cards.

HOW DO I KNOW WHEN MY ORDER HAS SHIPPED?

Once your order has completed processing you will receive a shipping confirmation email to include details of your order and a tracking number linked to the carrier of your shipment. Orders are processed within 3-business day after you receive your order confirmation. Delivery is expected within 5-10 days of order placement.

HOW CAN I CHECK THE STATUS OF MY ORDER?

 

You can track your orders by logging into My Account and view your My Orders for status and previous orders.

HOW MUCH DOES SHIPPING COST?

You can view our Shipping Policy here for detailed information.

DO YOU SHIP INTERNATIONALLY?

Currently we only ship within the United States, Hawaii, Alaska, Canada and United  Kingdom.

DO YOU ACCEPT RETURNS?

You can view our Return Policy here for detailed information.

WHEN IS THE BEST TIME TO REACH CUSTOMER SERVICE?

We would love to hear from you. You are always welcomed to send us an email to info@harmonybluecosmetics.com , Monday – Friday 8:00am – 5:00pm Central Standard Time.