FEQUENTLY ASKED QUESTIONS

We're hear to help you with your shopping experience or any questions you may have. Email us at info@harmonybluecosmetics.com and we will put forth our best efforts to assist and resolve any concerns you may have.

Q:  WHICH PAYMENT METHODS DOES HARMONY BLUE ACCEPT?

We accept PayPal and VISA, MasterCard, Discover, and American Express credit cards.

Q:  HOW DO I KNOW WHEN MY ORDER HAS SHIPPED?

Once your order has completed processing you will receive a shipping confirmation email to include details of your order and a tracking number linked to the carrier of your shipment. Orders are processed within 3-business day after you receive your order confirmation. Delivery is expected within 5-10 days of order placement.

Q:  HOW CAN I CHECK THE STATUS OF MY ORDER?

 

You can track your orders by logging into My Account and view your My Orders for status and previous orders.

Q:  HOW MUCH DOES SHIPPING COST?

You can view our Shipping Policy here for detailed information.

Q:  DO YOU SHIP INTERNATIONALLY?

Currently we only ship within the United States, Hawaii, Alaska, Canada and United  Kingdom.

Q:  DO YOU ACCEPT RETURNS?

You can view our Return Policy here for detailed information.

Q:  WHEN IS THE BEST TIME TO REACH CUSTOMER SERVICE?

We would love to hear from you. You are always welcomed to send us an email to info@harmonybluecosmetics.com , Monday – Friday 8:00am – 5:00pm Central Standard Time.